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Cancellation and Refund Policy

You may cancel your subscription at any time. Charges for all service plans are NON-REFUNDABLE, even if you do not like or use our Product. However, exceptions for extenuating circumstances will be considered on a case by case basis in SegMate’s sole and absolute discretion. You may contact us at

If you cancel your subscription while currently in a Free Trial period, you forfeit the right to reactivate your account and continue with the Free Trial period. Once cancelled, you lose the right to access the service with a Free Trial.

Canceling your account will cause us to stop automatically charging your payment method at the end of your billing period. You will still be able to use your service until the end of the then-current billing period. Canceling your account does not refund your money, as charges are nonrefundable.If you are dissatisfied for any reason, your sole right and exclusive remedy is to cancel your account. No refunds for all or any portion of Products will be given. SegMate reserves the right to suspend your account if unable to charge your payment method. In the case of a failed attempt to collect payment for our service, SegMate will attempt to contact you 3 times on the following schedule.

  • 1 day after a failed payment event occurs.
  • 3 days after the initial failed payment event occurs.
  • 3 days after the previous failed payment event occurs.
  • At that point your account will be cancelled.

Access to the site under these Terms is granted only upon payment of the subscription fees.

Any one-time offer you may have received from SegMate or its affiliates are subject to the 14 day refund policy with no exceptions.

This site is not a part of Facebook™ website or Facebook Inc.

Additionaly, This site is NOT endorsed by Facebook™ in any way. Facebook™ is a trademark of Facebook, Inc.

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