SegMate Lets You Build A Chatbot To Power Your
Marketing In Mere Minutes…


Privacy Statement

This privacy statement (“Privacy Statement”) applies to the treatment of personally identifiable information submitted by, or otherwise obtained from, you in connection with the associated application (“SegMate”). By using or otherwise accessing the Application, you acknowledge that you accept the practices and policies outlined in this Privacy Statement.


We collect the following types of information from our users:

Personal Information You Provide to Us:
We may receive and store any information you submit to the Application (or otherwise authorize us to obtain – such as, from (for example) your Facebook account). The types of personal information collected may include your full name, email address, gender, IP address, browser information, username, demographic information, and any other information necessary for us to provide the Application services.

Personal Information Collected Automatically:
We receive and store certain types of usage related information whenever you interact with Application. For example, SegMate may automatically receive and record information regarding your computer’s IP address, browser information, Facebook user ID, Facebook Page fan status, and URLs accessed. Such information may be shared in aggregate (non-personally identifiable) form with our partners.


SegMate uses the information described in this Privacy Statement (i) internally, to analyze, develop and improve its products and services, and (ii) as set forth below in the “Will SegMate Share any of the personal information it Collects” section below.


SegMate may provide personal information to the applicable Application Partner. The Application Partner’s use of your personal information is subject to the Application Partner’s separate privacy policy – and not this Privacy Statement. The Application Partner’s privacy policy is linked to from within the Partner’s Facebook application.


Personal information about our users is an integral part of our business. We neither rent nor sell your personal information to anyone (with the exception of sharing your information with an applicable Application Partner – see the “Application Partner Treatment” section above). We share your personal information only as described below.

Application Partners: We will share your personal information with an applicable Application Partner (see the “Application Partner Treatment” section above).

Agents: We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. Unless we tell you differently, SegMate’s agents do not have any right to use personal information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of personal information for the above purposes. Business Transfers: In some cases, we may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that are transferred. Moreover, if SegMate, or substantially all of its assets were acquired, or in the unlikely event that SegMate goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of SegMate may continue to use your personal information as set forth in this policy.

Protection of SegMate and Others: We may release personal information when we believe in good faith that release is necessary to comply with the law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of SegMate, our employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

With Your Consent: Except as set forth above, you will be notified when your personal information may be shared with third parties, and will be able to prevent the sharing of this information.


If you decide to use or otherwise access the Application, your use/access and any possible dispute over privacy is subject to this Privacy Statement and our Terms of Use, including limitations on damages, arbitration of disputes, and application of North Carolina state law.


The Application may permit you to link to other applications or websites. Such third party applications/websites are not under SegMate’s control, and such links do not constitute an endorsement by SegMate of those other applications/websites or the services offered through them. The privacy and security practices of such third party application/websites linked to the Application are not covered by this Privacy Statement, and SegMate is not responsible for the privacy or security practices or the content of such websites.

GDPR - General Data Protection Regulation.

SegMate, LLC does not store or hold any financial information in its data, including Credit Card numbers or PayPal user ID's. SegMate, LLC collects the email address and IP address of its customers for the sole purpose of using a unique identifier for our customers to access their SegMate administration controls.

Customers of SegMate, LLC who use its services to "collect" subscribers:
SegMate, LLC stores the following information when subscriber is collected - First Name, Last Name, Gender, Locale (Language). SegMate, LLC is also provided a Facebook PSID (Page Scoped ID) which is unique to the Facebook™ users Profile and the SegMate's Facebook™ App ID. Therefore, the PSID cannot be exported and used for any other service simiar to SegMate, LLC. Facebook™ provides "Entry Points", which constitute when a Facebook™ users PSID is assigned & First/Last Name, Gender and Locale can be collected by SegMate, LCC.

If a SegMate customer chooses to use one of our Optional Tools in order to collect further information such as email address or phone number, the SegMate customer must explicitely ask the senders permission before gather this type of data.

In the case of a security breach, the breach will be reported to the relevant supervisory body within 72 hours of SegMate, LLC first becoming aware of it. If the breach is deemed "serious", all SegMate, LLC customers will be notified by email without unduly delay. An email will be sent to the SegMate customers admininstrative email address SegMate, LLC has on file.


SegMate allows you to access the following information about you for the purpose of viewing, and in certain situations, updating that information. This list may change in the event the Application changes.

  • Account and user profile information
  • User e-mail address, if applicable
  • Facebook profile information, if applicable
  • User preferences
  • Application specific data


Our site and the services available through SegMate are not intended for children under the age of 13. SegMate does not knowingly or specifically collect information about children under the age of 13 and believes that children of any age should get their parents’ consent before giving out any personal information. We encourage you to participate in your child’s web experience.


SegMate may amend this Privacy Statement from time to time. Use of information we collect now is subject to the Privacy Statement in effect at the time such information is used. If we make changes in the way we use personal information, we will notify you by posting an announcement on our Site or sending you an email. Users are bound by any changes to the Privacy Statement when he or she uses or otherwise accesses the Application after such changes have been first posted.


If you have any questions or concerns regarding privacy on our Website, please send us a detailed message at We will make every effort to resolve your concerns.

Effective Date: January 1st, 2017
Last Updated: March 18th, 2018

This site is not a part of Facebook™ website or Facebook Inc.

Additionaly, This site is NOT endorsed by Facebook™ in any way. Facebook™ is a trademark of Facebook, Inc.

© All Rights Reserved. SegMate, LLC